Zika Nwaise

Keys To Effective Communication-Zika Nwaise

How do I say what I want to say?

Many times, while preparing to facilitate a training session or attend a meeting, I sit back, analyze the audience and try to understand them not because I do not know how to talk or communicate with people but because I want to ensure that I communicate effectively. It is important to understand that you cannot address everyone the same way, what you say to Mr. Black might be offensive to Mr. White and vice versa. I have put down some tips that can help you communicate effectively with people.

I hope you find this helpful.

  1. Understand who you are communicating with: Be clear on your audience’s status (i.e. Age, relationship etc.), personality…
  2. Professionalism: Be professional when communicating with your superior irrespective of the person’s personality. It helps in putting your attitude in check
  3. Improve your nonverbal communication skills: Be mindful of your body language and facial expressions, communication is not just what you say but how you say it.
  4. Be honest: It gives credibility to any information you pass across.
  5. Be flexible: Emotional intelligence is key; not knowing what to say at the right time can be a barrier to communicating effectively, make an effort to understand your audience’s mood.
  6. Practice common courtesy: Always use the magic words, a simple thank you, please, I’m sorry etc. could go a long way in passing across information effectively.
  7. Listen: Listening is an active process that is done with the whole body, make a conscious effort to listen to your audience.
  8. Be mindful of grammatical errors: Tenses, using the proper words, vocabularies.
  9. Context: Being in high context with someone means you don’t have to say too much for the person to understand what you are talking about, body language and facial expressions carry more weight than words said whereas, in low context, you have to be explicit and give more information when communicating. It is important to understand when you are in high or low context with whoever your audience is.

I hope these few tips would help someone today to communicate better. Thanks for reading and have a great weekend.

We have also put up some tips on communication for those who find it difficult to communicate with people, click here to read.



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